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Agents at Work: Transforming Decision-Making in Insurance with Agentic & Generative AI

CXO Bespokes Dinner - London

AGENTS AT WORK:
Transforming Decision-Making in Insurance with Agentic & Generative AI

Join us for an invitation-only executive dinner designed for senior insurance executives, AI strategy leaders, and technology innovators. This roundtable explores how Agentic AI, Generative AI, and LLMs are transforming underwriting, claims, fraud detection, customer engagement, and operational decision-making across the insurance value chain.

Participants will discuss practical applications, governance strategies, and best practices for embedding autonomous AI into underwriting workflows, claims operations, fraud detection models, and customer service functions. The event provides a forum for peer-to-peer dialogue, strategic insights, and relationship-building over an elegant dinner.

EVENT DETAILS

Date:
18 June 2026
Timings:
6:30 PM to 10:00 PM
Venue and Location:
5-Star Private Venue, London, United Kingdom

Key Topics

Agentic AI in Underwriting:

Autonomous risk assessment, dynamic pricing, and straight-through decisioning.
Generative AI & LLMs in Claims & Customer Service:

Hyper-personalized claims insights, predictive fraud detection, and proactive policyholder engagement.
Regulatory Compliance & AI Governance:

EU AI Act readiness, explainability, auditability, and human oversight

Data Integrity & Operational Scalability:

Connecting legacy systems to AI and LLM layers for real-time, reliable decision-making

Enhancing Customer Experience:

AI-driven transparency, trust, and anticipatory service

Risk Management & Ethical AI:

Bias mitigation, monitoring, and human-in-the-loop frameworks

Future Horizons:

Autonomous insurance models, cost-to-serve optimization, and operational modernization

AGENDA

  1. 18:15 – Registration & Networking Drinks Reception

  2. 18:45 – Welcome & Sponsor Introduction

  3. 19:00 – Keynote Presentation:“The AI-Driven Insurance Enterprise: From Underwriting to Autonomous Operations”

  4. 19:20 – Panel Discussion:“From Insight to Action: Scaling Agentic & Generative AI Across Insurance”

  5. 20:00 – Dinner Served

  6. 20:45 – Spotlight / Fireside Chat by Sponsor:“Generative AI & LLMs as Catalysts for Intelligent Insurance Operations” Demonstrating AI-powered underwriting, claims intelligence, and operational efficiency.

  7. 21:00 – Roundtable Discussion & Q&A Discussion on AI governance, compliance, ethical adoption, and operationalizing agentic systems at scale.

  8. 21:15 – Coffee, Dessert & Networking

  9. 21:45 – Closing Remarks & Key Takeaways: Trends and Outlook for Autonomous Insurance Enterprises 2026–2030

Panel Discussion: Focuses on...

Scaling AI-driven underwriting and claims automation

Enhancing fraud detection and risk modeling with autonomous insights

Improving omnichannel policyholder engagement

Optimizing operational efficiency and cost-to-serve

Governance, compliance, and ethical AI adoption in insurance

Complimentary Passes:

C-Suite Executives

CEO, CIO, CTO, COO, Chief Digital Officer (CDO), Chief Data Officer (CDAO), President, Chief Underwriting Officer (CUO), Chief Claims Officer, Chief Risk Officer (CRO), Chief Compliance Officer (CCO), Chief AI Officer (CAIO), Chief Actuary, Chief Operations Officer

Senior Leaders & Functional Heads

Global Heads, SVPs, EVPs, VPs, MDs, GMs, Directors

Insurance & Risk Functions

Underwriting, Claims Management, Actuarial, Risk & Catastrophe Modeling, Fraud Prevention, Policy Administration, Reinsurance, Product Development, Commercial Insurance, General Insurance, Life & Health Insurance

Digital, Data & AI

Generative AI, Agentic AI / Autonomous Systems, AI & ML, Robotics & Intelligent Automation, Data Analytics, AI Strategy & Governance, Core Insurance Platform Modernization, CRM, Digital Transformation, Platform Integration, Straight-Through Processing (STP)

Strategy, Customer & Experience

Digital Strategy, Innovation, Customer Experience (CX), Policyholder Journey Transformation, Marketing, Distribution Strategy, Customer Lifecycle Management (CLM), Personalization & Engagement

Risk, Compliance & Governance

Risk Management, Regulatory Compliance, Operational Resilience, Model Risk Management, Ethical AI, Explainability & Transparency, EU AI Act Readiness, Data Privacy & Governance
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