CXOBespokes - Create Brand Awareness, Educating Audiences, Building Credibility/Trust, Customer Engagement, Lead Generation, Product Promotion, Brand Storytelling Campaigns

Innovate to Sustain: Next-Gen Transformations in Contact Centers

CXO Bespokes Dinner - London

Innovate to Sustain:
Next-Gen Transformations in Contact Centers

Join us for an insightful evening dedicated to exploring the future of contact centers in the financial services sector. This exclusive dinner event will bring together industry leaders, innovators, and sustainability advocates to discuss how we can transform customer service operations for a more sustainable tomorrow.

EVENT DETAILS

Date:
May 2025
Timings:
6:30pm - 10:00pm
Venue and Location:
Venue and Location: 5*, London

Key takeaways

Sustainability Focus

Emphasize the need for eco-friendly practices in contact centers to align with broader corporate sustainability goals
Technology Integration

Explore cutting-edge technologies (AI, automation, and cloud solutions) that can enhance efficiency and reduce environmental impact
Customer-Centric Approaches

Discuss how transforming customer service strategies can lead to better customer experiences while promoting sustainable practices
Data-Driven Decisions

Highlight the importance of leveraging analytics to optimize operations and track sustainability metrics effectively
Collaboration and Innovation

Foster partnerships among industry leaders to share best practices and drive collective innovation towards sustainable transformations
Employee Engagement

Consider the role of employee training and involvement in promoting a culture of sustainability within contact centers
Future Trends

Identify emerging trends that will shape the future of customer service in the financial services sector, focusing on sustainability and innovation
Case Studies

Review successful case studies showcasing companies that have effectively implemented sustainable practices in their contact center operations
Regulatory Considerations

Address potential regulatory impacts on sustainability initiatives and the importance of compliance in transforming operations
Actionable Strategies

Provide actionable steps for attendees to implement sustainable transformations in their own organizations post-event

Agenda

  1. 18:00 – Registration and Networking Drinks Reception

  2. 18:45 – Welcome and Introduction

  3. 19:00 – Roundtable Presentation

  4. 19:30 – Dinner Served

  5. 20:15 – Presentation

  6. 20:35 – Q&A Session and Best Practices Discussion

  7. 20:45 – Coffee, Desserts and Networking

  8. 21:45 – Closing Remarks

Complimentary Passes:

FREE passes are available only to Banking delegates with the following Job titles CEO, CIO, CTO, COO, Chief Digital Officer, Chief Data Officer

Head / SVP / EVP / Managing Director applies to below

Generative AI, Digital Banking, Digital Transformation, Strategy, Customer Experience, Innovation, Analytics, Transformation, Machine Learning, AI, Robotics, Retail Banking, Infrastructure, Omni Channel, Consumer Banking, Core Banking, Banking Technology, Digital, Lending, Fraud, Risk and Compliance, ESG, Sustainability.
Attendee Info
Valid.
Select Status
Valid.
Error Message/Enter only Character
Error Message/Enter only Character
Error Enter valid email ID with @ and .com

Please use your corporate/business email address. Personal addresses (e.g. gmail, hotmail, yahoo) will result in your registration being refused

Please Enter Company Name.
Please EnterJob Title.
Please Enter Your Mobile no.
Please Enter Your address.
Please Enter City Name.
Select Country Name.
Please Enter Budget Responsibility.
Please Enter Budget Budget Size.
Please Enter Business name.
Please Enter Budget Budget Size.

*By registering for this event, you agree to our Terms and Conditions and acknowledge that we may share your information with our event partners & sponsors who may contact you directly with information on their products and services.